ABOUT Watch Repair Services

We take pride in offering top-quality watch repair services, ensuring your timepiece stays in excellent condition for years to come. Our expert watchmakers use precision tools, high-quality components, and meticulous techniques to restore and enhance your watch’s functionality and aesthetics. Below is a detailed description of the services we provide:

Battery Replacement

Over time, Quartz watches require a fresh battery to keep them running smoothly. Our battery replacement service includes:

  • Careful removal of the old battery to prevent damage to delicate internal components.
  • Insertion of a high-quality, long-lasting battery suited to your watch model.
  • Testing of watch functionality after replacement.
  • Sealing and resealing the case to maintain water resistance (if applicable).
  • Cleaning the watch case and ensuring no dirt or debris interferes with performance.

We use only premium batteries from trusted brands (RENATA Swiss Made is our brand of choice) to ensure the longevity and reliability of your watch. We provide Same Day service for most battery replacements, except Eco-Drive which would take 3-4 days. 

Glass Replacement

Scratched or cracked watch crystals can compromise both aesthetics and functionality. We offer:

  • Replacement of various types of watch glass, including mineral, sapphire, and acrylic with different shapes (Domed, Flat, Ledge) and thicknesses.
  • Precision fitting of the new crystal to ensure a seamless look and maintain water resistance.
  • Polishing services for minor scratches, depending on the severity of damage.

Whether you need a simple acrylic crystal replacement or a premium sapphire crystal upgrade, we ensure flawless installation.

Resizing of Bands

A watch that fits perfectly enhances comfort and style. Our band resizing services include:

  • Adding or removing or adding links for an optimal fit on metal bracelets.
  • Punching additional holes in leather straps for a custom fit.
  • Adjusting or replacing deployant, butterfly, and traditional buckles.
  • Ensuring all adjustments maintain the integrity and style of the watchband.

We provide same-day resizing for most
watches, so you can enjoy a comfortable fit right away.

Watch Maintenance

Regular maintenance helps prevent issues and extends the lifespan of your Mechanical watch. Our comprehensive maintenance service includes:

  • Exterior cleaning to remove dust, dirt, and grime.
  • Checking the condition of seals and gaskets to maintain water resistance.
  • Lubrication of moving parts (for mechanical watches) to reduce wear and tear.
  • Battery and strap checks, ensuring all components are in top condition.

By servicing your watch periodically, you can avoid costly repairs and ensure reliable timekeeping.

Servicing of Mechanical Watches

Mechanical watches require specialized care to function smoothly. Our professional servicing includes:

  • Complete disassembly of the movement.
  • Ultrasonic cleaning of all internal components.
  • Inspection for wear and replacement of any damaged parts (we would advise you any part replacement before we replace it to have your green light to go ahead so there’s no bad surprises.
  • Application of high-quality lubricants to reduce friction and prolong lifespan.
  • Timing calibration to ensure accurate performance.
  • Reassembly and testing to meet factory specifications.

For automatic and manual-wind watches, we recommend servicing every 3-5 years to maintain optimal performance.

General Watch Repair and Cleaning of Damaged Parts

If your watch has stopped working or has visible damage, we offer:

  • Diagnosis of the issue with detailed repair recommendations at no cost.
  • Cleaning and polishing of the case, bracelet, and other components.
  • Repair or replacement of damaged hands, dials, pushers, and crowns.
  • Testing and calibration of movement to restore functionality.

Our skilled technicians handle everything from minor fixes to extensive overhauls, ensuring your watch looks and functions like new.

Buckle Repair/Replacement

A broken or worn-out buckle can affect both the security and appearance of your watch. We provide:

  •  Repairing loose or broken clasps, deployant buckles, and pin buckles.
  • Replacement of damaged buckles with high-quality alternatives.
  • Adjusting and fine-tuning buckles for optimal fit and comfort.

We stock a range of buckles in different
materials and styles to match your watch perfectly.

Refilling Lume on Dial Indices and Hands

If the luminescence on your watch has faded, we offer professional lume restoration, including:

  • Removal of old, faded luminescent material.
  • Application of high-quality Super-LumiNova or other luminous compounds.
  • Precise reapplication to indices, numerals, and hands for enhanced readability in low light.
  • Ensuring even application and color consistency for a factory-finish look.

This service enhances nighttime visibility while preserving the authenticity of your watch.

Customization

Put your logo or name on the Face or back of the watch and make it truly unique.

  • Dial refinishing and custom designs/Production
  • Hand-painting or engraving casebacks.
  • Strap and bracelet modifications or replacements.
  • Sapphire caseback installation for mechanical watches.
  • Put your logo on the face (dial) of the
    watch for a special event.
  • Small Quantity Production for Special
    Customized watches chosen from our store.

We work with you to create a personalized watch that reflects your style while maintaining quality and precision.

Pocket Watch Restore and Repair

We take pride in restoring older pocket
watches including:

  • Cleaning of the components.
  • Replacing the Glass with a custom made
    glass of same shape/material
  • Getting the Movement to working properly.

Pocket Watches were one of the earliest in
Watch History, and we take pride in restoring them back so you can pass it on to the next generation.

Why Choose Us?

  • Expert Craftsmanship: Our skilled watchmakers have decades of experience handling luxury and everyday timepieces.
  • High-Quality Materials: We use only the best parts and components to ensure longevity.
  • Precision and Care: Every repair is done with meticulous attention to detail.
  • No bad surprises: we will not make any high cost repair without getting your confirmation first.
  • Customer Satisfaction: We prioritize transparency, offering free estimates and honest recommendations and always put customer first.

Whether you need a simple battery replacement or a complete restoration, we are committed to providing top-tier watch repair services. Visit us today and let us bring your timepiece back to life!

Frequently Asked Questions

Your questions, answered: everything you need to know about

A: All our watches are 100% authentic and brand new. We source our watches from established Brands locally and around the world.

A: We purchase our watches in big quantities from distributors around the world. Sometimes distributors offer discounts on certain models and we are always there to snap them! This allows us to pass on the savings to you!

A: For local orders we ship by DHL Express and you should typically receive the order within 3-4 days of placing it. For international orders we ship with registered Airmail for free and we offer great discounted rates for DHL Express Shipping.

A: All watches come with at-least a one year international warranty. Some brands may offer more than one year warranty. In case of any issues within the warranty period you can take the watch to the nearest service center listed in the warranty booklet or send the watch to us for servicing. Even after the warranty period is over we offer servicing at very reasonable prices. We want you to be our customers for life!